For customers that are not coming by car, we offer complementary pick up and drop off service from and to the Hakuba Train Station or the Happo Bus Terminal. (If you a coming from or going to a different place in Hakuba, please inquire.)
Just let us know
– which bus or train you will be taking
– the number of guests arriving at that time
– the amount of luggage you have with you
and our staff will meet you to take you to the property for check-in. (Our staff will be wearing bright yellow jackets, and our car will have big paw marks.)
However, please note that this will be offered on a first-come first-served basis and we will need at least 72 hours notice. Also, this service is offered at check-in/check-out only, and it will be only one pick up/drop off per booking, plus we may have to do several runs per check-in depending on the number of guests and the amount of luggage you have.