Please give us a call at our office (+81261850850)or to the contact number noted on the documents at the property.
Or e-mail us at firstname.lastname@example.org
Operating hours are from 8:00am – 20:00pm.
For customers that are not coming by car, we offer complementary pick up service from the Hakuba Train Station or the Happo Bus Terminal. (If you need pick up from a different place in Hakuba, please try asking us.)
Just let us know
– which bus or train you will be taking
– the number of guests arriving at that time
– the amount of luggage you have with you
and our staff will meet you to take you to the property for check-in. (Our staff will be wearing bright yellow jackets, and our car will have big paw marks.)
Complementary drop-off service to the Hakuba Train Station or the Happo Bus Terminal is offered at check-out too.
However, please note that this will be offered on a first-come first-served basis and we will need at least 72 hours notice. Also, this service is offered at check-in/check-out only, and it will be only one pick up/drop off per booking, plus we may have to do several runs per check-in depending on the number of guests and the amount of luggage you have.