What are the transport options from Kansai area (Osaka / Nagoya) to Hakuba?

For transport options from Kansai are (Osaka/Nagoya) to Hakuba, please refer to this page .

What are the tansport options from Tokyo to Hakuba?

For transport options from Tokyo to Hakuba, please refer to this page .

Are there any direct transport from the airport to the property?

Yes, we recommed you the ”Chuo Taxi Airport Direct". Please refer this page for the details of their service (from Haneda airport, it will be a shared van service, and from Narita airport, it will be a private charter). We are happy to arrange this service for you. Please let us know your flight information, number of passengers and the number of luggage to book this service. Another option will be the "Nagano Snow Shuttle". If the time meets well with your flight schedule, this will be a great option for you. Please refer to this page for the details of their service. Otherwise, how about renting a car at the airport and driving to Hakuba? In that case, please make sure you book a 4WD car with snow tires.

How do you get to the property if you use public tranport (train/bus) to Hakuba?

For customers that are not coming by car, we offer complementary pick up and drop off service from and to the Hakuba Train Station or the Happo Bus Terminal. (If you a coming from or going to a different place in Hakuba, please inquire.) Just let us know – which bus or train you will be taking – the number of guests arriving at that time – the amount of luggage you have with you and our staff will meet you to take you to the property for check-in. (Our staff will be wearing bright yellow jackets, and our car will have big paw marks.) However, please note that this will be offered on a first-come first-served basis and we will need at least 72 hours notice. Also, this service is offered at check-in/check-out only, and it will be only one pick up/drop off per booking, plus we may have to do several runs per check-in depending on the number of guests and the amount of luggage you have.

Is parking space available at the properties?

Parking space is available at all our properties, but please refer to each property's page and check the number of cars that can be parked.

How do I find out the location of the property to get there by car?

Please refer to each property's page. The address and the map of the property is on the page. Also the location can be found by searching on Google Map with the property name.

Do you have any rest day options for winter?

Enjoying the hot springs (Onsen) is definitely a recommendation, but how about some indoor activities such as visiting the trapoline part, experiencing glass art, shopping at the famous outdoor brand stores (Snow Peak, Northface, Patagonia, and etc.), and enjoying a relaxing time in lovely cafes and restaurants? For details, please refer to this page .

Do you have any recommendations for gear rentals?

Please refer to this page for our recommendation. Some stores offer special discounts for our guests.

Do you have any recommendation for ski or snowboard lessons?

For ski and snowboard lessons that we recommend the lessons on this page . You can book directly with them or we can arrange them and have the vouchers ready for you on your arrival. For us to arrange your lessons, please let us know the name, age, gender, level, on what dates/time you want to take which lessons, and your allergy information.

Can you purchase lift tickets in advance?

Yes, you can purchase lift tickets online from this website. All mountain area passes, “Hakuba Valley Tickets” are available, as well as tickets for individual ski resorts (please note that for Jiigatake and Sanosaka ski resort, you will need to buy your tickets at the ticket center) For details, please refer to this page .

Rental villas/cottages in Hakuba Village, Nagano

Rental villas/cottages in Hakuba

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